Supervisor - Chelsea

 

Happiness has many forms and new stationery is one of them.

We are looking for a Supervisor to join us at our flagship store in Chelsea.

Our Chelsea store is situated on the beautiful Pavilion Road, five minutes walk from Sloane Square station. 

We're looking for a super Supervisor to support our manager with the running of our store and leading our team. A day in the shop involves all sorts. This could include talking to customers, sharing product knowledge, taking photos or creating stories for Instagram, demonstrating products, selling products, stock checking, processing deliveries of stationery (the best bit), restocking, cleaning, tidying, visual merchandising, answering the phone, wrapping orders, handwriting notes, tracking deliveries.

It's varied, fast paced and fun! We’re a bunch of very friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from knitting to illustration to weaving. Everyone brings great chat to the shop floor because they’re genuinely excited about creativity and probably a little bit obsessed with stationery. We love organisation and we keep our store immaculate. If this sounds like you then join our club.

Hours and salary
We have part-time contracts available from 15-25 hours per week. Pay is £10.25 per hour.

About Papersmiths
We’re a bunch of very friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from knitting to illustration to weaving. Everyone brings great chat to the shop floor because they’re genuinely excited about creativity and probably a little bit obsessed with stationery. We love organisation and we keep our store immaculate. If this sounds like you then join our club.

So what are we looking for?
We like working with people who are efficient and like to get things done to a high standard. We're a small business so we all chip in with everything that goes on in a stationery shop. We adore people who will bring passion for our products, confidence, initiative and positivity to the store.

A day in the shop involves all sorts. This could include talking to customers, sharing product knowledge, taking photos or creating stories for Instagram, demonstrating products, selling products, stock checking, processing deliveries of stationery (the best bit), restocking, cleaning, tidying, visual merchandising, answering the phone, wrapping orders, handwriting notes, tracking deliveries. It's varied, fast paced and fun!

Experience required:

  • Minimum of one year retail supervisor experience
  • Minimum of three years sales experience at a retail brand

Your duties will include:

  • Inventory counts and adjustments
  • Customer service
  • Training staff on product and workflow knowledge
  • Delegating daily and weekly tasks to the wider team
  • Visual merchandising
  • Quality control of deliveries and allocating overstock space 
  • Point of contact when manager is unavailable for staff wellbeing, sickness etc
  • Communicating with our Buyer for stock needs
  • Weekly trade reporting, particularly when the manager is on holiday

We are super proud of our high levels of customer care. Everyone who comes into the store gets a genuinely warm welcome with a smile and a hello. Our customers are our guests and if you have a naturally friendly aptitude you'll fit right in - we can't wait to meet you!


Benefits:

  • Casual dress
  • Company events
  • Employee discount

Schedule:

  • 6-8 hour shifts over 2-4 days
  • Overtime available
  • Monday-Sunday
  • Must have Sunday availability

How to apply
To apply for the roles, please send the following to El Burnard at jobs@papersmiths.co.uk

CV
Covering letter
Preferred number of hours
Availability and start date