Shipping update - Covid19
Black Friday/Cyber Monday has broken DPD and there are some delays to deliveries right now. Although we've got your parcels ready, our courier is struggling to keep up with the demand and parcels are taking longer to get collected from us and get out to you.
At the moment, DPD are telling us that orders placed over BFCM weekend may be delayed by up to 72 hours.
These are the expected delivery times for orders placed:
27th, 28th, 29th November - your parcel is expected to arrive by Wednesday 2nd December
30th November - your parcel is expected to arrive by Thursday 3rd December
1st December - your parcel is expected to arrive by Friday 4th December
When there are no delays, orders placed before 12pm will usually leave us on the same day and be delivered on the next working day, but some are taking a little longer.
For today's service bulletin, including postcodes that DPD cannot deliver to, please check here: DPD website.
Thank you for your patience.
Shipping to UK mainland is free when you spend £30. We ship our parcels with DPD using a tracked and signed for service. DPD will send you a text message with details of your delivery and your parcel's progress can be tracked through this link.
We offer international shipping, although the customer is responsible for any customs duties incurred. For prices, please see the shipping calculator during check out.
Please note that orders for next day delivery must be placed before 12pm. For any special shipping enquiries, please contact us on: firstname.lastname@example.org or 01273 696 769.