Shipping prices

United Kingdom

Royal Mail Tracked 48 (2 to 3 business day delivery) *

£3.95 (Free over £40)

DPD 24 Hour Next business day delivery - Order before 12pm (Monday - Friday)*

£7.95 (Free over £100)

Click and collect (Brighton)*

Free

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*Royal Mail Tracked 48 (2 to 3 day delivery)

Standard shipping to UK mainland, Northern Ireland, Channel Islands and Scottish Highlands is FREE when you spend £40. 

We charge £3.95 for anything below the £40 threshold. We subsidise our shipping costs to keep them as low as possible and we don't charge you for packaging. We ship our parcels with Royal Mail using a 48 hour Tracked service. Items typically arrive within two working days after dispatch. Royal Mail will send you details of your delivery and your parcel's progress can be tracked through the link. They're reliable and fast but we do have an express option for urgent stationery needs.

* DPD 24 Hour (Next business day)

Our DPD service is FREE when you spend over £100. 

Express shipping to UK mainland is charged at £7.95 We ship our express parcels with DPD using a next business day service. DPD will send you details of your delivery and your parcel's progress can be tracked through the link. 

For express shipping orders, if you place your order before 12pm Monday - Friday it will leave us that day and arrive with you the next working day. We do not post orders out from Friday 12pm until Monday 9am. Give us a call on 01273 696769 if you miss our 12pm cut off and need your order the next day - we'll always do our best to prioritise it. 

Our courier, DPD, is currently delivering parcels to UK mainland within their usual timeframe. 

*Click and Collect

We are open for same-day Click and Collect in our Brighton shop. Our address is:

Papersmiths, 21 Sydney Street, Brighton, BN1 4EN

When your order is ready to collect, we’ll email youI'll usually be ready on the same day. We're open for collections from 10am-6pm every day. Call us on 01273 696769 with any questions.

Europe

For EU orders, please visit our Trouva shop here. We are temporarily only offering select EU on our website. We have more shipping options to EU destinations via Trouva but hope to find a way to set this up on our own website soon.*

International shipping

For exact overseas shipping prices and timeframes, please see the total cost at checkout. If you have any problems or can't see your country as an option, please contact our team at online@papersmiths.co.uk.

Please note you are responsible for paying international shipping and custom charges. You can see more information on this below.

Christmas Shipping Dates

Please note that orders placed before 12pm Mon- Fri are dispatched the same day.
Anything placed after 12pm on a Friday will not be dispatched until Monday.
Delivery dates are subject to change due to demands.
Please check Royal mail and DPD service updates below for the most up to date shipping deadlines.


 
UK
Royal Mail Tracked 48 (2 to 3 day delivery) *		 Order before Friday 20th of December 2024
UK
DPD 24 Hour (business days)*

Order before the 20th of December 2024 by 12pm
Brighton,
UK		 Click and Collect* Last local pick up is 2pm on the 24th December 2024. Order before 12pm on the 24th of December 2024
EU Please shop on our Trouva shop here Please view order deadlines on the Trouva website
USA & Canada
For exact overseas shipping prices and timeframes, please see the total cost at checkout or contact us our team for more information
Order before the 13th of December 2024
Australia & other international locations
We recommend that you order before the 1st of December. For exact overseas shipping prices and timeframes, please see the total cost at checkout or contact us our team for more information
Order before the 6th December 2024

  • *Click and Collect

    We are open for same-day Click and Collect in our Brighton shop. Our address is:

    Papersmiths, 21 Sydney Street, Brighton, BN1 4EN

    When your order is ready to collect, we’ll email youI'll usually be ready on the same day. We're open for collections from 10am-6pm every day. Call us on 01273 696769 with any questions.

  • Special Shipping Enquiries

    For any special shipping enquiries, please contact us on 01273 696 76 or use the contact form below. We’re more than happy to help.

International Shipping and Customs Charges

You may be charged customs duties when your goods arrive in your country and you are fully responsible for paying these charges. These can be expensive. We love our customers and don't want to lose you, and so we advise that you check what these charges are likely to be before placing your order. You can do this by using your country's customs calculator which should be available on their import website.

If you don't pay a customs bill, the parcel will eventually be returned to us by the border. In this instance, if the items arrive with us in saleable condition, we'll refund the cost of the goods in full. Unfortunately, it would be unsustainable for us to refund the shipping charges too so please, please, please do your research on the customs to avoid unwanted surprises. 

We use a fully tracked Royal Mail service for international orders with delivery times of 2-10 days with prices starting at £12, depending on your location and order weight. For exact overseas shipping prices and timeframes, please contact us.

EU customers... We’ve made the difficult decision to pause EU shipping from Tuesday 10th December 2024 due to the new General Product Safety Regulations - 'GPSR'. We will do our best to find a way to make this option available again. You can learn more about the GPSR update here.

Service Updates

For service bulletins please check here:
Royal Mail service update
DPD (UK) service update

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