About us

Accessibility Information - Planning Your Visit

Accessibility at Papersmiths
We're making improvements and our goal is to enable everyone to visit and enjoy our Papersmiths stores.

Chelsea
Our Chelsea store's entranceway was built in 2018 and is flat and wheelchair friendly. Some areas of the store are quite narrow and we have shelves that span floor to ceiling. Our team are on hand to help you find and access what you need. 

King's Cross
Our King's Cross store is inside Wolf and Badger on Stable Street. The building was completed in 2018 and is also wheelchair accessible with lots of space for moving around. There is a lift for access to our book space on the upper floor. 

Brighton
Our Brighton store is in a very old building and has a steep step up from the pavement and a drop from the door threshold down to the shop floor. We have a rubber threshold ramp on the inside and a portable aluminium ramp for outside. The portable ramp is set up, as needed, so that our customers who are wheelchair users can access the store. We wish this was something we could have set up permanently but, unfortunately, the ramp length required to create a usable gradient is such that it obstructs the pavement and road when it is in use. For that reason, we have to keep it indoors and bring it out as needed.

If you are planning a visit to the shop, please do get in touch in advance so that we can make sure we are ready to welcome you. You can just turn up but, sometimes, we won't be able to get the ramp set up straight away and will have to wait for a colleague to be available to help. We are truly sorry if we have to ask you to wait or come back later, but this is the best we can do at the moment.

We really want you to have the best stationery shopping experience possible and would hate to keep you waiting, so we recommend that you call ahead (contact details below) and arrange a time to visit. If we are with a customer, we will not always be able to answer the phone straight away so please try again later or email us (details below) and we will call you back to make arrangements.

We also want to point out that our Brighton shop is rather dinky and, as such, you won't be able to explore the whole shop. However, our friendly team is on hand to help you find what you're looking for and show you things that are not easily accessible.

Thank you so much for understanding and we'd also like to say a big thank you to those customers who have written in to give us ideas for how to make the store more accessible. We welcome all ideas and are grateful for your encouragement and support in making Papersmiths and the stationery accessible to all. 

If you have any questions or requests about making your visit better, please get in touch with our store teams via telephone or email. You'll find the details below.

Papersmiths x





21 Sydney St,
Brighton, BN1 4EN

Monday to Saturday: 10am - 6pm
Sunday: 11am - 5pm

01273 696769
Email Store

170 Pavilion Road
Chelsea, London
SW1X 0AW

Monday to Saturday: 9am - 7pm
Sunday: 10am - 6pm

0207 730 3433
Email Store

Wolf & Badger, Unit 2
Coal Drops Yard
London
N1C 4DQ

Monday to Saturday: 10am - 8pm
Sunday: 11am - 5pm

020 7229 4848
Email Store

  • Sidonie Warren

    Founder

    Sidonie set up Papersmiths as a space to celebrate and inspire creative pursuits. Her mission is to curate the very best stationery and paper goods and she’s travelled to Europe, North America and Australia in search of new designs.

    @sidoniewarren
  • James Green

    Operations Manager

    James joined the team as our Brighton Store Manager. He is now handling the operational side of the business across all stores. Having dabbled as an educator, dancer, musician and actor, James is one of those rare types of people who oozes enthusiasm for creativity. Talk to him about stationery and you’ll see what we mean.

    @jimmy_g83